Shipping policy
Processing Time:
All orders are carefully handmade and quality-checked before shipping. Please allow 2-5 business days for processing your order.
Shipping Methods & Delivery Time:
We offer standard shipping across Europe with estimated delivery times between 5-10 business days. Expedited shipping options may be available at checkout.
Shipping Costs:
Shipping costs are calculated at checkout based on your location and the shipping method selected. Free shipping may be offered for orders over a certain amount—check our current promotions!
Order Tracking:
Once your order ships, you will receive a confirmation email with tracking information to follow your package every step of the way.
International Shipping:
At launch, we ship within Europe. We plan to expand our shipping destinations soon. Stay tuned!
Customs & Duties:
For international orders, customs fees or import duties may apply and are the responsibility of the customer.
Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact our customer support within 7 days of delivery. We will work with the carrier to resolve the issue promptly.